Professional Services

Professional Services

Various applications need to exchange information securely. Jasco provides integration services between contact center solutions with third-party applications to improve operational efficiency. We focus on delivering by your business requirements.

  • Chat Bots

  • Transforming the Way Your Business Interacts with Customers and Prospects in the Digital Era. Automate some of the manual processes within your business. Setup self-service bots and text to speech engines that reduce call traffic towards your contact center.

    • Intelligent Chatbots
    • FAQ Bots
    • Conversation Bots
    • Transactional Bot
    • Predictive Bots
  • Number As a Service Solutions

  • We make international communications possible by creating reliable and secure mobile experiences anytime, anywhere with 130+ countries with number ranges.

  • Offering:

    • SIP Trunking
    • Mobile Numbers
    • Local Numbers
    • Toll Free Numbers
  • CRM Integration

  • We integrate our contact center solution to popular CRM Applications such as MS Dynamics 365 for a 360 Degree popup of customer details to improve operational efficiency.

  • Text to Speech Integration

  • Offer Self Service Menu on the IVR to help reduce the number of customer interactions with call center agents. This enables customers to get first-hand information while on the IVR without necessarily talking with an agent.

  • SMS Integration

  • Send an SMS notification to your customers automatically upon a request. We integrate our systems to SMS Gateways in order to provide customers with Billing Information, payment procedures, Current package on, Bet results etc.

  • External Reporting

  • We Extract and load Contact center Data on external Database Read replicasx for advanced historical reporting.

Partners

Brochure

Geomant Desktop Chat Bot