Blog

Our blog posts

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12
2024 June

Qcontact, What is omnichannel customer service & why should you offer it?

Omni-channel customer service is the seamless assistance of your customers queries across multiple contact channels at different touch points. Read …

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2024 April

HoduCC Omnichannel CX Suite

Introducing advanced HoduCC- Omnichannel CX Suite to elevate your customer experience strategy. It provides a cutting-edge platform that seamlessly integrates …

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2024 April

DataVoice Libra 13

A next-level recording platform focused on ensuring all of your business communications are securely captured, stored and managed. Libra 13 …

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2024 February

Crew Scheduling in Field Service: Coordinating Multiple Technicians Effectively

Running a successful field service business means having multiple technicians spread across town, racing against the clock to meet customers’ …

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15
2024 January

Transforming Agriculture Through AgroNet Digital Farming Solutions

agroNET is a cloud-based platform for all farm operations, enabling complete farm asset and activity management and monitoring. Having established …

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4
2023 October

Streamline your processes and deliver the best service possible with Zuper’s powerful field services management solution.

Zuper field service management (FSM) software helps service organizations optimize field service operations and the delivery of service requests like …

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2023 September

Maximizing Efficiency and Collaboration with Freshservice ITSM

In today's fast-paced and technology-driven world, businesses rely heavily on efficient IT support to ensure smooth operations. Whether it's resolving …

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18
2023 May

Improve Productivity with Office-wide presence and desktop call control

3CX is a cloud-based or on-premise PBX business communications solution redesigned for the remote workplace.

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2023 May

Enhance Efficiency in Customer Service Operations with Connectel Contact Center

Connectel is a customer experience management company that provides solutions and services to help organizations improve their customer interactions and …

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